Legal notice

Last updated: 21 July 2026

This Legal Notice provides important information about the operator of moonhome.shop, our legal status, applicable laws, and your rights as a consumer. Please read this notice carefully.

1. Business Operator

MoonHome is the trading name of:

Maria Desamparados Gomez Devis
Sole Trader, established in England, United Kingdom

Business Trading Name: MoonHome
Business Status: Sole Trader
Principal Business Address: 42 Princess Avenue, Windsor, SL4 3LX, United Kingdom
Contact Email: info@moonhome.shop
US Customer Support: +1 (215) 840-8142
UK Administrative Office: +44 7529 469359

Service Hours:
US Customer Support: Monday – Friday, 9:00 AM – 5:00 PM (ET), excluding US federal holidays.
UK Administrative Office: Monday – Friday, 9:00 AM – 5:00 PM (UK time), excluding UK bank holidays.

2. VAT and Tax Status

MoonHome is not registered for UK VAT. UK VAT is not charged on orders delivered to the United States. Applicable US sales tax may be calculated at checkout where required.

3. Governing Law and Jurisdiction

The use of this Website, these Legal Notice provisions, and any contract between you and us shall be governed by and interpreted in accordance with the laws of England and Wales. Nothing in this section deprives a consumer of any mandatory protections or rights to bring a claim in a forum that cannot lawfully be excluded under the laws applicable to that consumer.

4. Limitation of Liability

To the fullest extent permitted by applicable law, MoonHome (Maria Desamparados Gomez Devis trading as MoonHome) shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products.

Nothing in this Legal Notice excludes or limits liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory consumer rights under applicable law.
Any other liability that cannot be excluded or limited under applicable law.

5. Dispute Resolution

We are committed to resolving any issues directly and fairly. If you have a complaint, please contact us at info@moonhome.shop or call +1 (215) 840-8142 (US) or +44 7529 469359 (UK). We will respond within 1 business day.

If we are unable to resolve your complaint directly, you may seek external resolution in accordance with applicable law.

6. Copyright and Intellectual Property

All content on moonhome.shop, including text, images, graphics, logos, and product descriptions, is owned by or licensed to MoonHome and is protected by UK, US, and international copyright and intellectual property laws.

Copyright infringement: If you believe that any content on this Website infringes your copyright, please contact us at info@moonhome.shop with the following information:

Your full name and contact details.
A description of the copyrighted work you believe has been infringed.
The URL of the allegedly infringing content.
A statement that you believe in good faith that the use is not authorised by the copyright owner.
A statement that the information you provide is accurate and that you are the copyright owner or authorised to act on their behalf.

We take copyright infringement claims seriously and will respond promptly to valid notices.

7. Accuracy of Information

We take reasonable steps to keep product, pricing, availability, and policy information accurate and up to date. If we identify an obvious pricing error before accepting an order, we may contact you and ask whether you wish to proceed at the correct price, or we may cancel the affected order.

We will not charge a higher price without your express agreement. If the order is cancelled after payment has been taken, we will issue a full refund to the original payment method without undue delay.

8. Contact Us

Maria Desamparados Gomez Devis trading as MoonHome
42 Princess Avenue, Windsor, SL4 3LX, United Kingdom
Email: info@moonhome.shop
US Customer Support: +1 (215) 840-8142
UK Administrative Office: +44 7529 469359